The contest is being run by A.O. Smith India Water Products Pvt. Ltd (AOS India) and will be hosted on social platforms which will include Facebook & Instagram.
Participants are advised to read the “Terms and Conditions”. Participation in the contest shall imply that the participant has duly read and agrees to adhere to and bound by the “Terms and Conditions” stated herein.
TERMS & CONDITIONS
Participation in the contest is voluntary.
You must be aged 18 years or above to enter this competition.
The contest shall commence on Oct 2nd, 2020 and shall terminate on Nov 10th, 2020. Entries received after the closing dates or the time specified on the relevant post shall not be entertained.
The contest is open to citizens of India, resident in India only. AOS India Employees and their immediate family members are not eligible to participate in the contest. Citizens of foreign countries residing in India/ or non-residents Indians are also not eligible to participate in the contest.
This Contest is subject to validation, including without limitation, verification of eligibility through checks as deemed appropriate by AOS India and complete compliance with these Terms.
Contest will be void in the states where such contests are banned or stated to be illegal or in any manner prohibited by law. In such case, AOS India shall not be liable to provide any free cash-back, gift(s) or compensation to the Participant on any account.
Only one entry permitted per person; entries made in bulk are prohibited. AOS India reserves the right to cancel any duplicate entries and debar all such entries from the contest at its own discretion.
No purchase or payment of any kind is necessary to enter or win. AOS India will select the winners from amongst the entries sent by the participants. AOS India’s selection of winners will be final and binding on all participants and shall not be subject to any review or appeal at any circumstances. No review or enquiry into the selection process of the winners shall be entertained.
The winner will receive an Amazon voucher of such denomination as will be mentioned on the relevant social media post.
The Gift Voucher will be e-mailed to the winners after the decision is made by AOS India.
AOS India will not make any cash payment in lieu of the e-Gift Voucher and this offer cannot be clubbed with any of other offer going on at that time.
The entries would be the intellectual property of the AOS India and the winners cannot exercise any right over it, after acceptance of the prize. AOS India reserves the right to use the winners’ names and contest entries for promotion, post-coverage of this Contest and also for any other use as deemed appropriate for the initiative on AOS India’s website and other platforms.
The entries must not contain any provocative, objectionable or inappropriate content. AOS India does not bear any responsibility for copyright violations or infringements of intellectual property carried out by the participants.
In no event shall AOS India be liable for losses or any incidental or consequential damages arising out of or in connection with this Contest, its services these Terms (however arising, including negligence).
The contest is not a game of chance or gambling and does not amount to lottery.
AOS India shall not be responsible for any loss or damage, if it has to discontinue or cancel this offer in compliance with any law, ruling, order, regulation, requirement or instruction of any Central/State Government, or for any other unavoidable reason beyond their control. Participants shall be informed of such discontinuance/cancellation as soon as possible.
AOS India reserves the absolute right to amend the Terms of the Contest or extend the Contest Period or cancel or discontinue this contest or any part thereof without giving any reasons or prior notice.
Failure by AOS India to enforce any of its right at any stage does not constitute a waiver of those rights.
All disputes relating to this Contest shall be subject to the exclusive jurisdiction of Courts at Bangalore only
ProPlanet Pledge Terms and Conditions
1. Participation in this campaign is voluntary.
2. AOS India reserves the absolute right to amend the terms of the Campaign or extend the Campaign Period or cancel or discontinue this Campaign or any part thereof without giving any reasons or prior notice.
3. The pledges submitted or posted would be the intellectual property of the AOS India. AOS India reserves the right to use the names and pledges for promotion, post-coverage of this Campaign and also for any other use as deemed appropriate for the initiative on AOS India’s website and other platforms.
4. All disputes relating to this Campaign shall be subject to the exclusive jurisdiction of Courts at Bangalore only.
Exchange Offer Terms and Conditions
A.O. Smith India Water Products Private Limited (Company or us) is pleased to offer an exchange offer to you our customers (you), if you wish to exchange your old water purifiers of any brand (Old Water Purifier) when purchasing a brand new A.O. Smith 100% RO + SCMT water purifier (New Product).
The following terms and conditions govern this exchange offer. Please read the following terms and conditions very carefully as these terms and conditions are a legal agreement between you and us.
3. While stocks last, you will be entitled to receive a discount of upto Rs 3,000 on the price of the New Product (identified herein) your purchase, when you exchange your Old Water Purifier at the time of such purchase. The current price of our water purifiers and the discount applicable are as follows.
MRP in INR
GBB Rs.3000 off
GBB Rs.2000 off
The discount will be calculated basis the above list irrespective of the price printed on the product boxes.
4. At the time of purchasing the water purifier, you would receive a “Greatest Buyback Cheque”. Our Service team will connect with you shortly to check on your old Water Purifier. The Customer at this stage is required to provide details of the Old Product like the model no, serial no and brand of the product. In case of non-availability of such a product, a goodwill fee of Rs1200/- will be collected from you, post which the installation will be done.
5. At the time of installation, our service team will give you a card “Power of Giving”. The Customer can chose to exercise the “Power of giving” and donate the water purifier to any person they wish to. Our service technician will help in its de installation post which it can be donated. However, if the Customer wishes for the Company to collect the product, a request for pick up will be registered by the Service team pursuant to which our logistics partner will pick up the product from the Customer’s residence.
6. In case of sale directly by the Company through www.aosmithindia.com, there will be a coupon code which the Customer will use to avail the discount. At the time of installation the Customer may choose to retain the Old Product or request the service technician to register a call for pick-up of the Old Product.
7. No term of this exchange offer shall be construed to create any additional obligation or undertaking on the part of our Company other than expressly provided herein and our Company makes no implied warranty or representation regarding any aspect of the exchange offer or the New Product as part of this offer.
8. The exchange offer is valid for the period [June, 1st 2019] to [Aug, 31st 2019]. The Company reserves the right to change, modify with equivalent value, withdraw or extend the validity period of the offer or withdraw this offer at any time without assigning any reasons and without any prior notice.
9. This offer cannot be clubbed with any other offer at any point of time and cannot be redeemed for cash.
10. OUR COMPANY’S MAXIMUM LIABILITY TO YOU ARISING OUT OF OR IN ANY WAY RELATED TO THIS OFFER OR THESE TERMS AND CONDITIONS UNDER ALL CAUSES OF ACTION AND THEORIES OF LIABILITY SHALL NOT EXCEED THE VALUE OF THE DISCOUNT PROVIDED TO YOU ON YOUR OLD WATER PURIFIER. IN NO EVENT SHALL OUR COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES.
11. If a provision of these terms and conditions is determined by any court, forum or other competent authority to be unlawful or unenforceable, the other provisions will continue in effect. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
12. These Terms and Conditions will be governed by and construed in accordance with laws of India, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Kanakapura, Karnataka.
13. We are committed to promptly address any grievances that you might have in connection with these Terms and Conditions, or our Offer or our use of any Information. To contact our call center please call: 1800 103 2468 / 1860 500 2468
*X7+ water purifier is Only for ground (borewell) water, municipal and tanker water that is fresh.
Calculation for- SAVE 9000 LTS PER YEAR* WITH GREEN RO SERIES / PRO PLANET
Per liter consumption per day
Water recovery normal RO+
Water recovery AOS Green RO+
Water recovery- A.O. Smith ProPlanet series
Under same condition / Normal RO+ is any RO with recovery less ~25% available in market.
Green RO+ / ProPlanet
Family daily consumption(Lt)
Water required to produce daily(Lt)
Water wasted per day(Lt)
Water saving per day(Lt)
Yearly water saving(Lt)
Free Installation It is valid, if you have purchased from an authorized dealer, brand website, modern retail outlet, distributor channel.Water Heater Free Installation is applicable up to municipal city limit of Bangalore, Chennai, Hyderabad, Secunderabad, Pune – PCMC, Delhi, Noida, Faridabad, Ghaziabad, Gurgaon, Kolkata, Howrah and Hooghly.Free Installation does not include any additional material e.g. connecting hoses, water inlet & outlet, pipe nipples, any additional material, electrical fittings & Demounting* of old geyser etc.Free Installation is only applicable for the below models. Labor Charges of Rs.250 will be charged for fixing color panels within municipal limit’s, beyond city limits labor charge + actual travelling conveyance will be charged.For Site inspection, visit charge of Rs.150 is applicable (service available only within city Limits).Visit Charges (as per specified Model/Product) will be applicable if the registered request/concern is not a product related issue, such as input water, electrical or plumbing related problem.If date of purchase is more than 60 days, installation charges and panel charges are applicable.
6, 10, 15, 25
6, 10, 15, 25
6, 10, 15, 25
15, 25, 35, 50,
15, 25, 35, 50,
HSE-HAS PLUS LHS
EWSH PLUS LHS
Color Panels – Water Heaters
Color Panel is free, if the product is registered within 60 days from Date of Purchase from any authorized dealer, Brand Website, modern retail outlet, distributor channel only.
Applicable for limited models,please call us back at 1800 103 2468 or 1860 500 2468 for any assistance
Customers who has not registered product warranty within 60 days from date of purchase can avail the color panel at cost of Rs.250/- and Rs.50/- would be charged extra as shipping cost for the cities where our authorized service provider or branch is not operating.
Please click here for procedure to replace the color panel.
Free Installation It is valid, if you have purchased from an authorized dealer, brand website, modern retail outlet, distributor channel.Water Purifier Free Installation is applicable up to municipal limit. Beyond municipal limit up-down travel charges will be applicable. Please contact us at 1800 103 2468 or 1860 500 2468 to know about your city service/ installation. Free Installation does not include any additional materials e.g., Booster pumps, Pressure release Valve, electrical fittings etc. or Plumbing other than fitment of water purifier at customer’s placeIf date of purchase is more than 60 days, installation charges and panel charges may be applicable.*Baby Safe – Subject to the input water, condition of the filters, proper maintenance of the unit and/or external contamination. Tested for the highest drinking water standards in India
AO Smith Green series RO Water purifier
Highest Recovery 100% RO Water Purifier in India*
*Tested under the following conditions, With input water TDS of 750 ppm, Water temperature of 27 °C, Feed pressure of water, 20 psi
Ordinary RO water purifier is one with recovery upto 25%.
Expert Company Service – Power of 1
Calls requested with A. O. Smith customer care centre on working days before 4 pmWithin city municipal limits only.Restricted to service requests only.Available only in following cities Bangalore, Chennai, Hyderabad, Secunderabad, Pune – PCMC, Kolkata, Noida, Delhi, Faridabad, Ghaziabad, Gurgaon.Service may differ in case of Sunday, public holidays, natural calamities and under unavoidable conditions due to political and regional regulations
A. O. Smith products are serviced and attended at the place of installation within defined serviceable area. You can refer to our website or call our customer care centre for more details on serviceable areas. In case product is bought by customer in non-serviceable area, where A. O. Smith is not available, customer need to bring product on his/her cost to nearby serviceable area. A. O. Smith will treat product within warranty as per date of purchase & warranty terms.
Non Product related issues are chargeble during warranty period
For upcountry travel charges may be applicable (Two wheeler/ bus/train as applicable)
“Please note that as per the terms of collaboration between AO Smith India Water Products Private Limited (“AOS“) & [Jaquar and Company Pvt.Ltd] (“Jaquar“) (such collaboration has ceased with effect from [September 19th 2014]), Jaquar was and is responsible for handling all service related issues for AOS – Jaquar products. However, as a mark of goodwill and to prevent any hardships to our customers, AOS is willing to assist the customer in resolving any service complaint s/he may have for the locations where AOS has its service presence or coverage. We request the customers of AOS – Jaquar products to contact us directly through the telephone number or email mentioned on this page to resolve any service related issues pertaining to the AOS-Jaquar products. However, please note that in providing such service related assistance, AOS does not assume any liabilities associated with Jaquar.”
Old Water Heater is installed in bathroom/kitchen & easily accessible to installer. No cutting tools required for existing bolts or pipelines etc.
Much labor required, installed in loft, above ceiling or otherwise, not in bathroom/kitchen, difficulty in accessing for installers, cutting tools required, additional equipment or tools required etc.
06-25 Ltrs. Residential Water Heater
35-100 Ltrs. Residential
**A. O. Smith reserves all the right to amend or modify the specifications, features and service offering at any time, as and when required without any prior notification which will be updated in our marketing literature.
The Greatest Buy back Offer Terms and Conditions
AO Smith India Water Products Private Limited (Company or us) is pleased to introduce the Greatest buy back offer to you our customers (you), if you wish to upgrade your old water purifiers of any brand (Old Water Purifier) when purchasing a brand new AO Smith 100% RO + SCMT water purifier (New Product).
The following terms and conditions govern this buy back offer. Please read the following terms and conditions very carefully as these terms and conditions are a legal agreement between you and us.
You will be entitled to the benefits under this buy back offer only if you choose to purchase a New Product at the time you upgrade your Old Water Purifier and if the other terms and conditions set out below are met.
This buy back offer is available only in cities where the Company has launched its water purifier.
While stocks last, you will be entitled to receive a discount of Rs 3,000 on the value of the New Product your purchase, when you upgrade your Old Water Purifier at the time of such purchase.
Customer purchasing the New Product under this buy back offer shall at the time of installation be required to provide details of the Old Product like the model no, serial no and brand of the product.
There will be no physical take back of any Old Product. If any Old Product is taken back the liability of the disposal of the Old Product is solely on the dealer or seller of the New Product. The Company will not be liable for disposal of any Old Product taken back.
Accordingly, this buy back offer is subject to the sole discretion of the dealer or seller of the New Product. Company shall not in any way be liable or responsible for any disagreements or contentions between the seller and the customer. The Company will not entertain any communication in relation to this in any manner at any point of time.
In case of sale directly by the Company through www.aosmithindia.com, there will be no physical take back of the Old Product by the Company and the Customer may dispose it off on their own. However, the Customer will be required to provide details of the Old Product to avail the buy back offer.
No term of this buy back offer shall be construed to create any additional obligation or undertaking on the part of our Company other than expressly provided herein and our Company makes no implied warranty or representation regarding any aspect of the buy back offer or the New Product as part of this offer.
The buy back offer is valid for the period 16th November 2018 to 31st December 2018. The Company reserves the right to change, modify with equivalent value, withdraw or extend the validity period of the offer or withdraw this offer at any time without assigning any reasons and without any prior notice.
This buy back offer cannot be clubbed with any other offer at any point of time and cannot be redeemed for cash.
OUR COMPANY’S MAXIMUM LIABILITY TO YOU ARISING OUT OF OR IN ANY WAY RELATED TO THIS BUY BACK OFFER OR THESE TERMS AND CONDITIONS UNDER ALL CAUSES OF ACTION AND THEORIES OF LIABILITY SHALL NOT EXCEED THE VALUE OF THE DISCOUNT PROVIDED TO YOU ON YOUR OLD WATER PURIFIER. IN NO EVENT SHALL OUR COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES.
If a provision of these terms and conditions is determined by any court, forum or other competent authority to be unlawful or unenforceable, the other provisions will continue in effect. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These Terms and Conditions will be governed by and construed in accordance with laws of India, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Kanakapura, Karnataka.
A.O.Smith X3, A.O.Smith X3+, A.O.Smith X2 and A.O.Smith i1+products are not covered under Greatest Buy Back(GBB2018) offer. A.O.Smith X3 and A.O.Smith X3+ products are available only in limited cities, please call us at 1800 103 2468 or 1860 500 2468 to know about more details.
We are committed to promptly address any grievances that you might have in connection with these Terms and Conditions, or our Offer or our use of any Information. To contact our call center please mail at email@example.com
TERMS & CONDITIONS for 3D Offer:
1. A.O. Smith India Water Products Pvt. Ltd. (”Company”) offer Scratch & Win An Assured Gift (“Gift”) after buying A.O. Smith Water purifiers during offer period from 29th September’2019 to 30th November’2019 or till stock lasts anywhere in India (except Tamil Nadu & Pondicherry). Under this Offer the eligible customer (“end-customer”) shall be entitled to avail the winning “Gift” upon fulfilment of the terms and conditions contained herein. This offer is not valid for channel partners (Dealers, Sales Executives and employees of the Dealerships and Company).
2. This offer is valid for residents of India aged 18 & above.
3. Company has the sole right to withdraw or extend the offer period at any time, without prior notice.
4. Customers will be eligible to redeem the Gift only after uploading all the required documents and receiving of the same by Countrywide Network Pvt. Ltd.
5. Proof of uploading the required documents is not a proof of receipt. Customer will get the SMS from CNPL within three working days for the confirmation of receipt of documents, otherwise call at our CNPL Helpline No. 80100-99999 from 10:30 am to 05:30 pm during working days (Monday to Friday except National/Bank Holidays) to check the document status.
6. In order to redeem the Gift, eligible customer has to upload the following documents at www.AOSMITHOFFER.com directly. (Note: Required documents submitted by Channel Partners/ Dealers/ Dealerships/ Outlets/ Sales Team/ Sales Managers/ Company’s own Employees will be treated as misuse of the offer and disqualified for the Gift):
a) Scanned Image/Photo of Original Scratch Card with (full page with manually filled form)
b) Scanned Image/Photo of Product Invoice, against which you got this offer
7. All gifts will be subject to Indian laws, including tax regulation as and when applicable. TDS, if applicable on any gift item, will have to be borne by the winners and payable on request before delivering the gifts.
8. Last date to submit your request to redeem the Gift is 10th January’2020.
9. The Offer Voucher/Assured Gift cannot be substituted/ exchanged or encashed with any Product/Services other than entitled for.
10. No two or more forms can be clubbed together per household/address to avail the offer. Please allow us 4-6 weeks’ time to dispatch the Gift.
11. Any suggestions/complaints related to this offer, discussed on telephone will not be considered. All suggestions/complaints must be given in writing to firstname.lastname@example.org
12. CNPL reserve the right to contact you via any mechanisms, not limited to call/ sms/ email/ automated call, related to this offer including receiving of the gift requests, dispatching of the Gift etc.
13. Any person taking advantage of this offer does so on complete acceptance of the terms & conditions. Claims that do not comply with the terms & conditions will be disqualified. Illegible/incomplete/invalid/wrongly filled/manipulated claim forms will be rejected. Required Documents uploaded by the Channel Partners to redeem the Gift on behalf of the Customers may be rejected.
14. Disputes, if any, will be settled under the jurisdiction of Delhi Court to the exclusion of all other courts in India.
Gifts covered under this offer are: 20 Grams Silver Coin, 1 Gram Gold Coin and 8 Grams Gold Coin
Offer is not applicable on select outlet, Tamil Nadu, Pondicherry & Goa.