"Wanted to drop few words of appreciation for Mr.Muthuraj, who installed the A.O.Smith Puritee+ purifier at my place today. He was very courteous and called up right at the time when I purchased the product and asked for my convenient time and he served us to our convenience.
Muthuraj followed all the norms specified by company including footwear standards. He had an excellent clarity of presentation while giving demo. His control over both English, Kannada language is good. While he was on duty he took his time to ensure everything is in place and that we understood the product and manual at the most. If I were to rate him, I'll give his 10 out of 10 (Exceeds Expectation)..Please pass my thank you to Muthuraj."
–Ravi Trivedi, Bangalore
"I have purchased your product called Puritee+ Hot. Today a technician call Rajendra has come and fixed the system. He was extremely good throughout the fixation process. He was answering to all our queries and very well behaved professional. I would surely say he is an asset for the company. Hope we enjoy the healthy water from your product and maintain a healthy family. Thank you."
–Ms.Shilpa Bhansali, Bangalore
"I have recently purchased an AO Smith Geyser (HSE SDS 015) from TMC during Diwali and R Srinu (Mobile- 9959435029) was allocated from AO Smith Service Center for the installation. Here are few highlights during the service rendered- He was prompt in fixing the appointment based on our availability. He had thorough follow up after fixing the time.He ensured that he was on time and tried reaching our back up (Alt) number if we dint answer. Good job done on the installation front and explained about the Demo as well.Overall he has done a fantastic and timely job and would like to applaud for his prompt and efficient service."
–Mr.Sudheer Tavta, Hyderabad
"Your Team member by name Mr Srinu was very respectful and graceful during his installation visit to my home. Really appreciate his neat work and polite language. Good to see the brand having excellent employee for their service delivery."
"I am Dhamu. Initially I purchased a AO Smith Water heater and I had some problem with the Unit within 4 Days of Purchase and I made a request for new unit replacement.
This particular request was handled by your team lead by Prasanth was fantastic, at this point , I would like to congratulate the entire service team were I am unable to remember the name individually. The best was,
I was flooded with SMS of the status of the Delivery and Support for fixing the product (good follow up), I had three of your service persons attended, everyone were very good in explaining about the product performance and its advantage.
Over all it was a fantastic team work, I Appreciate the service to continue the same.
Mr. Prasanth (Manager); Mr. Suresh; Mr. Senthil; Mr. Vijay Kumar "
"It is my pleasure to inform you about the installation of geyser in our home, we are completely satisfied with performance of your employee G.Srikanth Hyderabad technician, he, did a good job about demo he given regarding using of geyser and his behavior ,not only that he was arrived on time as he said, so we are appreciate your service."
"I would like to take this opportunity to thank AO Smith India for your outstanding service offered on Installation Request: 07147099 for HSE-SES-015 water heater, one that I had registered yesterday. The on-field service experience on my first interaction with AO Smith has been simply the best. Kudos to you. Keep it up. Mr Surendra, the Technician deputed on my request has been very professional, courteous in his approach. He has explained me the product features, the best way to use it and made me comfortable with it so very nicely. My special thanks to him. "